Customer support

Registered customers may submit questions through the DICE Assisted Support page. You may quickly register at register.diceelectronics.com. Please review FAQs and all support documentation on this site prior to calling. Phone support is available Monday-Friday, 9am - 6pm PST at 888-342-3999 and Saturday-Sunday 9am-5pm PST at 562-208-8108.
   
User Manual/Installation Guide for iPod and AUX integration kits  

• Apple iPod compatible integration kit for Acura

• Apple iPod compatible integration kit for Audi

• Apple iPod compatible integration kit for BMW

• Apple iPod compatible integration kit for Honda

• Apple iPod compatible integration kit for Lexus

• Apple iPod compatible integration kit for Mazda

• Apple iPod compatible integration kit for Mini Cooper

• Apple iPod integration kit user manual and install guide for Porsche

• Apple iPod compatible integration kit for Scion

• Apple iPod compatible integration kit for Toyota

• Apple iPod compatible integration kit for Volkswagen

• Auxiliary Integration kit
   
User Manual/Installation Guide for HD DICE    

• HD Radio Receiver users manual/Install guide for BMW

• HD Radio Receiver manual/Install guide for Toyota/Lexus/Scion

• HD Radio Receiver manual/Install guide for HD Radio Antenna
     
User Manual for Home Audio

• iTPA 220

• iTR 100
   
Supported iPod models

iPod 4th generation
FW: 3.1.1
20GB 40GB

iPod mini
FW:1.4.1
4GB 6GB
iPod nano 3rd generation
(video)
FW:1.1.2
4GB 8GB

iPod 4th generation
(color display)
FW: 1.2.1
20GB 30GB 40GB 60GB

iPod nano 1st generation
FW:1.3.1
1GB 2GB 4GB
iPod classic
FW:1.1.2
80GB 160GB

iPod 5th generation (video)
FW: 1.2.3
30GB 60GB 80GB

iPod nano 2nd generation
(aluminum)
FW:1.1.3
2GB 4GB 8GB
iPod touch
FW:1.1.4
8GB 16GB
 
For assisted support please login to your support page here.